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Have you just won one of our online casino games and you want to withdraw your winnings? At Golden Vegas, you get to decide how you want to withdraw your money: by bank transfer or in one of our several gaming halls.

How can I withdraw my winnings?

  1. Log in to your online Golden Vegas account.

  2. Click on the ‘Money’ tab and click on ‘Withdrawal’.

  3. Select your withdrawal method as well as the amount you want to withdraw.

  4. Validate and follow the instructions.

Withdraw your winnings online or in one of the Golden Vegas gaming halls

You won’t be short of withdrawal options at Golden Vegas! You have the choice to make a withdrawal online to your bank account or you can withdraw your money in the Golden Vegas gaming hall closest to you!

Withdrawal by bank transfer 

To validate your online withdrawal request, follow the steps below in the section ‘How to withdraw your winnings’. Enter your bank details and validate. A confirmation email will be sent within 24 hours to inform you that the withdrawal is ongoing. Your winnings will be paid in 3 to 5 working days depending on your bank.

Withdrawal in a Golden Vegas gaming hall 

Thanks to our quick withdrawal service in our gaming halls, you can have your CASH winnings available instantly.

To make a withdrawal in one of the Golden Vegas gaming halls, all you need to do is follow the steps above and choose the gaming hall of your choice. Then, choose a 4-digit secret code. Memorize it or write it down because you will have to give this secret code to a member of staff at the gaming hall of your choice so you can collect your winnings.

Have you made your request? You will receive an email within 24 hours informing you that your withdrawal has been confirmed. You can then go to the Golden Vegas establishment of your choice with your identity documents and recover your winnings.

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Can’t remember which email address is linked to your account ? Contact our customer service team.
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